Terms of Use

Last updated 12 October 2026

About these terms

These terms cover your use of slipstreamx.dev and any enquiry you make to slipstreamX, which is run by Slipstream Software ("we", "us"), a small software business run by a sole trader in Sydney, New South Wales. By using the site or contacting us, you agree to them. How we handle your personal information is covered by our Privacy Policy.

Using this website

The information on this site is general. It describes what we do, but it isn't advice about your particular situation. We may change or update the site at any time.

Please don't misuse the site, for example by trying to break into it, overload it or use it to send spam.

Enquiries are free, with no obligation

• Describing your work to us costs nothing, and you don't have to go ahead.
• Ideas and suggestions we give you before there's a written agreement are general and given in good faith, but they aren't a formal recommendation or a quote.
• Anything you tell us about your business stays yours, and we'll keep it confidential.
• Please don't send passwords, bank details or sensitive personal information in an enquiry.

If you go ahead with custom work

Before any custom paid work starts, we'll give you a written plan with a clear price. It sets out what we'll build, what it costs, how hosting and support work, who owns what, and how either of us can end the arrangement. Nothing is binding until you've accepted it in writing. If the written agreement and these terms ever disagree, the written agreement applies.

Prices are in Australian dollars. The quote will say whether GST applies.

Buying a template or the base online

You can buy a ready-made template, or the base on its own, on this site without a written plan. When you pay at checkout, these terms and the price shown there are the agreement.

• What you get. A template is your own copy of the demo you chose, set up with your name, logo and details, running on the base. Small changes such as wording, colours, categories and rates are part of setting it up. Anything bigger is quoted separately before any work. The base on its own is hosting, backups, monitoring, logins and security, set up for what you're building, as described on the pricing page. The base with Care adds small changes when you ask, such as wording, a new field or a tweak to a report; anything bigger is quoted separately before any work.
• What you pay. A one-off price to set it up (a template's price, or the base's setup fee, which the base with Care includes), and then your plan, the base or the base with Care, every month or every year, as you chose at checkout. Payments are taken by Stripe and renew automatically until you cancel. We're not registered for GST, so no GST is charged.
• When it's ready. We'll email you within one business day of paying, and aim to have it set up within five business days of receiving your details.
• Cancelling. Cancel any time at slipstreamx.dev/billing or by emailing us, and email us to switch plans. A cancelled plan stops at the end of the period you've paid for, and we don't refund part-periods. Without the base, the template stops running. Until then you can download your information from its Settings, and we keep it for 90 days after your plan ends (email us for a copy in that time), then delete it for good.
• Changing your mind. If you tell us before we've started setting it up, we'll refund the setup price in full. After that, your rights under the Australian Consumer Law still apply, including a remedy if what we deliver isn't as described.
• Price changes. We'll give you at least 30 days' notice by email before a monthly or yearly price changes, so you can cancel first if you'd like.

Your consumer rights

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms or in any agreement with us excludes, restricts or changes those rights.

Our responsibility

We take care to keep the information on this site accurate and the site available, but we can't promise it will always be error-free or online. To the extent the law allows, we're not responsible for loss caused by relying on the general information on this site without talking to us about your situation. This doesn't limit your rights under the Australian Consumer Law or our responsibility for our own negligence.

Content on this site

The words, design and images on this site belong to us. You're welcome to link to it or share it, but please don't copy it and present it as your own.

Links to other sites

If we link to another website, we're not responsible for its content or how it handles your information.

Changes to these terms

We may update these terms. The version on this page, with its date, is the one that applies. Changes won't affect a written agreement you've already accepted, or the period you've already paid for online.

Governing law

These terms are governed by the laws of New South Wales, Australia, and the courts of New South Wales have jurisdiction. If you have a problem, please email us first at hello@slipstreamx.dev, as most things can be sorted out quickly.